Frequently Asked Questions
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A Nurse Advocate is a licensed RN who works for you-not the hospitals or insurance companies. We help you navigate the healthcare system, understand your medical situation, coordinate care, communicate with family, and make sure your voice is heard.
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Anyone needing support with their own healthcare or that of a loved one. Our clients are often older adults without family nearby, solo agers, and people managing chronic or complex conditions.
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We begin with an in-depth “Initial Assessment” to determine where you are, what you need, and want. From there we offer on-going health status checks (weekly or every other week), medical appointment coordination and accompaniment, medication review and management, and hospitalization support as needed.
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In-person, Raleigh, Wake Forest, and the Triangle area.
Virtual support is available nationwide.
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No, we are private pay, which means we work solely in your interest with no outside restrictions. Some long-term care policies may offer partial reimbursement. We can provide Superbills for documentation of services if needed to file those claims. We do not file any insurance claims for you.
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We bill monthly with no long-term commitment. Payment is due on receipt. Pause or stop at any time.
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No, we focus on advocacy, health status monitoring, care coordination, education, navigation, and family communication.
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All records are managed through a secure electronic platform in full compliance with HIPAA.